FAQ

There is plenty of lawn for the kids to run around, and a nature play area to keep them entertained.

Dogs are not allowed in any of the cellar door dining areas, including the lawn, however, you are welcome to tie them under our shady tree at the back of the building, just ask if you need a water bowl.

We have 14 wines in our portfolio, all grown and produced on Kangaroo Island, ranging from fun bubbly’s to fruity whites, dry reds, and sweeter wines.

You do not need to make a booking for wine tasting, and if you want to stay for a glass of wine, we offer an Island Grazing Board for you to enjoy.

We offer the following two lunch options at our cellar door;

Clifftop set menu - Includes priority seating for the day, platters and gourmet pizzas designed to share and a glass of wine/softdrink on arrival (for children aged 3-14 years, this includes ham, cheese and pineapple pizza slices and a juice).

A` la carte menu - Choose from our small cellar door menu of share food.

For groups of 9 or above, you are required to select our clifftop set menu.

All dietary needs/allergies must be stated at the time of making a booking, otherwise, we cannot guarantee our ability to cater for them.

Step 1 - Set your password by going to https://www.yourdomain/password/request

Step 2 - Click on the 'forgot password' link and it will ask you to enter your email address. This will send you another email that allows you to create your own password and will also log you in.

Step 3 - Navigate to your portal where all your account information is held.

Step 4 - If you have an active club you will see those details on your dashboard via 'My Portal'. You can edit from there to update your address, credit card or wine club selection and bottles.

Step 5 - Or choose Wine Club in the left menu, click on the ‘view’ to see the club details. If you have more than one club, choose the one you want to edit.

Step 6 - Click on the 'edit details tab' to change your pack selection. From this page, you can also change your club delivery address, credit card and wine selection.

Step 7 - If you’re updating your wine selection, click the green button at the bottom of the page to confirm the pack

Step 8 - Click on the next green ‘Save Button’ at the bottom of the page to confirm changes to wines, addresses and credit cards. This will take you back to your portal and give you a confirmation message that you have updated your club.

Step 9 - If you want to update any other items outside of your club including a saved credit card or address for orders outside the club pack, you can do this in the Personal Details section of your portal.

Step 10 - If you want to add a second club pack to your profile - use the website menu to join again and follow the prompts. You can have your second club delivered to a different address and use a different credit card.

If you'd like to change your payment methods, shipping address or club settings

Step 1 - Click 'My Portal'.

Step 2 - On the main Dashboard, you will see 'My Clubs'

Step 3 - Click 'Edit Club Details'.

Step 4- Update your Address / Payment Method / Change order .

Step 5- Click 'Save Changes'.

Step 1 - Click 'My Portal'.

Step 2 - Click 'Wine Club' in the left panel.

Step 3 - Click Skip

You can also Edit Club Details from here.

*Please note that you are required to contact Dudley Wines direct to suspend or cancel your wine orders. Please email us at info@dudleywines.com